Privacy and Data Protection Policy

Who we are?

THS Tools is owned by Troy UK Ltd and combined they make the UK’s leading group of independent distributors.

THS operates in conjunction with more than 200 approved suppliers on a day to day basis to provide independent distributors with the right products at the right price to meet their business requirements as well as the provision of back office services.

Privacy notice

The Company is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently. This privacy notice sets out, in line with GDPR, the types of data that we hold on you as a member or supplier of the Company. It also sets out how we use that information, how long we keep it for and other relevant information about your data.

This notice applies to current and former members and suppliers.

Data controller details

The Company is a data controller, meaning that it determines the processes to be used when using your personal data.

Data protection principles

In relation to your personal data, we will:

Types of data we process

We hold many types of data about you, including some of the following:-

How we collect your data

We collect data about you in a variety of ways and this will usually start when we undergo a contract where we will collect the data from you directly.

In some cases, we will collect data about you from third parties, such as credit reference agencies.

Personal data is kept in company files or within the Company’s IT systems.

Why we process your data

The law on data protection allows us to process your data for certain reasons only:

All of the processing carried out by us falls into one of the permitted reasons. Generally, we will rely on the first three reasons set out above to process your data. For example, we need to collect your personal data in order to:

We also collect data so that we can carry out activities which are in the legitimate interests of the Company. We have set these out below: 

If you do not provide your data to us

One of the reasons for processing your data is to allow us to carry out our duties in line with your contract. If you do not provide us with the data needed to do this, we will be unable to perform those duties. We may also be prevented from confirming, or continuing with, your contract with us in relation to our legal obligations if you do not provide us with this information.

Sharing your data

Your data will be shared with colleagues within the Company where it is necessary for them to undertake their duties. This includes, for example, your Business Development Manager for their management of you, the Accounts department for maintaining records and administering payments.

We share your data with third parties to undertake the following:-

We may also share your data with third parties as part of a Company sale or restructure, or for other reasons to comply with a legal obligation upon us.

We do not share your data with bodies outside of the European Economic Area or third parties not directly associated with THS Tools or the Troy Group.

Protecting your data

We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.

Where we share your data with third parties, we provide written instructions to them to ensure that your data are held securely and in line with GDPR requirements. Third parties must implement appropriate technical and organisational measures to ensure the security of your data.

How long we keep your data for

In line with data protection principles, we only keep your data for as long as we need it for, which will be at least for the duration of your contract with us though in some cases we will keep your data for a period after your contract has ended. Retention periods can vary depending on why we need your data.

Your rights in relation to your data

The law on data protection gives you certain rights in relation to the data we hold on you. These are: 

Where you have provided consent to our use of your data, you also have the unrestricted right to withdraw that consent at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent. However, in some cases, we may continue to use the data where so permitted by having a legitimate reason for doing so.

If you wish to exercise any of the rights explained above, please contact us using the web contact us forms.

Making a complaint

The supervisory authority in the UK for data protection matters is the Information Commissioner (ICO). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the ICO.

THS Online is Moving

THS Online is Moving

THS Online is moving to Troy UK